FREE SHIPPING ON ALL ORDERS

Policies

Shipping:
All products qualify for free shipping! Everything we ship is processed, carefully packed, and usually leaves our warehouse via UPS SurePost within two business days. After processing, orders usually arrive within three to eight business days. Please reference the tracking number provided for updated shipping information. Free shipping is limited to the Continental US only. Additional shipping options may be available.


Guarantee:
Dooney & Bourke products prove their enduring value by actually improving with age. All products sold by ILoveDooney.com are eligible for Dooney & Bourke's company guarantee. Customers must fill out and return the guarantee card that comes with each Dooney & Bourke product.

Payment Options:
Visa
MasterCard
American Express
Discover
PayPal
Google Checkout

At this time, ILoveDooney.com only accepts payment options drawn from U.S. based accounts. Sorry for any inconvenience.

Refunds & Returns:
We will gladly refund your purchase within 30 days provided the merchandise is unused and in its original packaging. To request a return form, please email service@ilovedooney.com.

If you believe your product is defective please contact Dooney & Bourke for a repair or replacement at (800) 347-5000 or CustServ@dooney.com. Dooney & Bourke will reimburse shipping charges for defective merchandise. Please refer to the Warranty Card included with your purchase for more information.


Colors, Patterns, and Pricing:
Actual product colors and patterns may vary slightly from colors and patterns shown on website. Product prices and product specifications may be subject to change.  No responsibility is assumed for errors in posted prices.  ILoveDooney reserves the right to reject or cancel orders based on incorrect pricing posted due to system, processing or other errors.

Bulk Orders:
Our products are not for resale. Therefore, we respectfully reserve the right to limit shoppers to five (5) product purchases per month.

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