Rated 3 out of
Disappointed in the ZipperI really really love this purse; however, much to my disappointment the zipper sticks. I coated the zipper with dishwashing soap in the hopes that would help but it was still not easy to zip or unzip. I then sprayed WD 40 on the zipper which did improve the smoothness but it still sticks by the long tab when the purse is unzipped. Getting the zipper over the bend when closing is still tricky. I should have returned it and asked for a different one but since I tried my own method of making the zipper smooth I knew I couldn't. Other that the zipper the purse is very nice. If the zipper was better I would recommend this purse in a heartbeat.
Date published: 2016-12-21
Rated 5 out of
Awesome Bag!I've always admired Dooney and Burke bags, but this is my very first one. I have been looking for Totoe for work and I could never find the right one smh. I've bought so many different ones over the years and they are all lying in my closet...with that's said, I was verrry please with this bag. I carry a lot of stuff to work, and it may be a little smaller for MY needs, but is MY personal preference....I was not disappointed in this bag and,will be using it in the summer as I carry less things then. But let me reiterate....the bag is just beauuutiful! Perhaps, D&B will make some bigger totes with a softer material In the future
Date published: 2017-01-10
Rated 1 out of
Save your money!First of all, I ordered it online. Immediately after I ordered it, I called to ask if the purse was leather, I was told it was made out of vinyl. So, I tried to cancel my order. I was told that there was no way of cancelling an order, once it's been placed online. In all my years of shopping online, that's a first for me. So you can't cancel it, you're forced to receive it and once you send it back, they deduct $7.50 from your refund. I emailed customer service. I got one simple line, as a response- "sorry for your inconvenience". Purse looked cheap and even had a crease in the front pocket! Girls save your money! I will NEVER purchase another Dooney product again.